Terms of Service

By creating an account, placing an order or booking a consultation, you agree to these terms. If you are acting for a company, you confirm you are authorised to bind that company.

Each package lists its scope, delivery time, revision count and exclusions. Work outside that scope is quoted separately and does not begin until you approve the quote in writing.

Delivery timelines start when payment clears and complete requirements have been submitted. Delays in supplying content, access or feedback move the delivery date by the same period.

Fixed-price orders are paid in full at checkout. Custom projects are milestone-based as set out in the accepted quote. All prices exclude any taxes that may apply in your jurisdiction.

Payments are processed by secure third-party payment providers. We are not responsible for fees levied by your own bank or card issuer.

Each package includes a stated number of revisions within its scope. A revision is a refinement of work already delivered — a change of direction or new requirement is new work and is quoted separately. Revision requests should be raised within fourteen days of delivery.

On final approval and full payment, ownership of the deliverables transfers to you, including source files, code and documentation.

We retain ownership of our pre-existing tools, libraries and internal frameworks, and grant you a perpetual licence to use them as embedded in your deliverable. We may show the work in our portfolio unless you ask us in writing not to.

Cancel before work starts and you are refunded in full. Cancel after work has begun and we refund the portion not yet performed, less any third-party costs already incurred.

Paid consultations cancelled more than twenty-four hours ahead are refunded or rescheduled in full.

You are responsible for supplying accurate requirements, for having the rights to any content or assets you give us, and for reviewing deliverables within the stated review window. You must not use our services for anything unlawful.

Our total liability arising from any order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses, including lost profit or lost data, to the extent the law permits that exclusion.

We may update these terms. Material changes will be notified by email to account holders at least thirty days before taking effect, and orders already placed remain governed by the terms in force when they were placed.